Application Of Organizational Culture In Improving The Performance Of The State Civil Apparatus In Pekanbaru City

Tri Raharjanto

Abstract


Abstract

The government is obliged to provide good public services for its people, but the low performance of the apparatus and the still complicated bureaucracy causes public services to be not optimal and it is not uncommon to receive complaints from the public. It happened in the city government of Pekanbaru as well. To effectively serve the public, it is necessary to cultivate the right mindset and attitude. This study's goal is to shed light on how organizational culture can be leveraged to boost the efficiency of Pekanbaru's government institutions. This study takes a descriptive, qualitative approach to presenting its findings. According to the findings, the performance issues of Civil Servants will be implemented and fulfilled if the organization maintains its organizational culture. Maintaining a positive climate is one way in which organizational culture can boost performance, so a high level of performance can be expected when the culture is strong. Conversely, a low level of performance can be expected when the culture is weak.

Keywords: Organizational Culture, State Civil Apparatus, Public Service.


Keywords


Organizational Culture, State Civil Apparatus, Public Service.

Full Text:

PDF

References


Aini, N. (2019). Evaluasi kinerja pegawai untuk mewujudkan pelayanan publik dalam perspektif good governance. Jurnal Inovasi Ilmu Sosial dan Politik (JISoP), 1(1), 43-57.

Akbar, M. A., Malik, I., & Mustari, N. (2021). Pengaruh Budaya Organisasi Terhadap Kinerja Aparatur Sipil Negara Di Sekretariat Dprd Kabupaten Mamuju Provinsi Sulawesi Barat. Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP), 2(3), 952-965.

Alvesson, M. (2011). Organizational culture. Handb. Organ. Cult. Clim.

Andra, A., & Surya, I. (2018). Efektifitas Kinerja Aparatur Sipil Negara Dalam Pelayanan Publik di Kantor Kelurahan Sungai Dama Kecamatan Samarinda Ilir Kota Samarinda. e-journal ilmu pemerintahan, ISSN, 2458-2477.

Gordon, J. M., & Orlov, V. N. (1993). Performance characteristics of endoreversible chemical engines. Journal of applied physics, 74(9), 5303-5309.

Hakim, L., Chuzaemah, C., & Sugiyanto, S. (2014). Model Budaya Organisasi Unggul Sebagai Upaya Meningkatkan Daya Saing Industri dan Peningkatan Kinerja Perusahaan di Industri Batik Surakarta Jawa Tengah. Universitas Muhammadiyah Surakarta.

Kotter, J.P & Hesket, J. L. (1992). Corporate Culture and Performance, New York free press

Kreitner, R., Kinicki, A., & Buelens, M. (1989). Organizational behavior. Homewood, IL: Irwin.

Kusumaningrum, R., Hanoum, F. C., & Winasih, I. (2022). Hubungan Budaya Organisasi dengan Kinerja Karyawan di Bank Syariah Indonesia Cabang Bogor. Reslaj: Religion Education Social Laa Roiba Journal, 4(1), 179-188.

Moloeng, L. J. (2007). Metodologi penelitian kualitatif edisi revisi. PT Remaja Rosdakarya. Bandung.

Pattipawae, D. R. (2011). Penerapan nilai–nilai dasar budaya kerja dan prinsip-prinsip organisasi budaya kerja pemerintah dengan baik dan benar. Sasi, 17(3), 31-44.

Prastiyono, U., Satriyono, G., & Rahayu, B. (2020). Pengaruh Gaya Kepemimpinan, Budaya Organisasi Dan Iklim Kerja Terhadap Kinerja Karyawan Cv. Mitra Bhuwana Mandiri Kediri. RISK: Jurnal Riset Bisnis dan Ekonomi, 1(2), 127-143.

Putra, R. M. D. (2018). Inovasi Pelayanan Publik Di Era Disrupsi (Studi Tentang Keberlanjutan Inovasi E-Health Di Kota Surabaya) (Doctoral dissertation, Universitas Airlangga).

Robbins, S. P., & Judge. T. A. (2010). Organizational Behavior. Pearson Prentice hall, United State of America, New York.

Sawir, M. (2020). Birokrasi Pelayanan Publik Konsep, Teori, Dan Aplikasi. Deepublish.

Schein, E. H. (1990). Organizational culture (Vol. 45, No. 2, p. 109). American Psychological Association.

Schermerhorn Jr, J. R., Hunt, J. G., & Osborn, R. N. (1991). Managing organizational behavior. Wiley.

Setiawan, I. (2021). Pelaksanaan Budaya Organisasi Terhadap Peningkatan Kinerja Pegawai Pada Kantor Pusat Pengelolaan Pendapatan Daerah (P3d) Wilayah Kota Cirebon. CENDEKIA Jaya, 3(2), 55-78.

Siti Maryam, N. (2017). Mewujudkan good governance melalui pelayanan publik. JIPSI-Jurnal Ilmu Politik Dan Komunikasi UNIKOM, 6.

Smircich, L. (2017). Concepts of culture and organizational analysis. The Anthropology of Organisations, 255-274.

Sobirin, A. (2010). Budaya Organisasi: Pengertian, Maknadan Aplikasinya dalam Kehidupan Organisasi. Yogyakarta: STIM YKPN Press.

Sugiyono, P. (2011). Metodologi penelitian kuantitatif kualitatif dan R&D. Alpabeta, Bandung.

Sulaksono, H. (2015). Budaya Organisasi dan Kinerja. Deepublish.

Sulistyani & Rosidah, A. T. S. (2003). Manajemen Sumber Daya Manusia. Yogyakarta: Graha Ilmu.

Sutrisno, H. E. (2019). Budaya organisasi. Prenada Media.

Temaja, I. P. E. A. W., & Utama, I. M. K. (2016). Pengaruh profesionalisme, kepribadian hardiness, motivasi dan budaya organisasi pada kinerja auditor di kantor akuntan publik. E-Jurnal Akuntansi, 15(3), 1711-1739.

Turner, B. A. (1994). Causes of disaster: sloppy management. British Journal of management, 5(3), 215-219.




DOI: https://doi.org/10.37950/ijd.v4i3.315

Refbacks

  • There are currently no refbacks.


 

 

View my State

 

International Journal of Demos (IJD) is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.