Spatial Barriers and the Tendency of the Utilization of Mediated Citizenship by Villagers in Accessing Public Services

Rahmad Hidayat, Akhyar Akhyar, Muhammad Sauki

Abstract


Abstract

This paper aims to discuss the dynamic intersection between the spatial barriers and the tendency of the utilization of "mediated citizenship" by villagers in accessing public services. It is important to map out how villagers interact with authoritative service providers at the local government level, which is not done directly, but through the mediation of a third party, namely a local NGO that is implementing a program in their village. Based on the context of Oi Bura Village, the tendency of the utilization of mediator services of  "LAKPESDAM PCNU Kabupaten Bima" in accessing public services (especially the residential identities) began to take shape because it was triggered by the poor people's consideration about the spatial stretch of their village area with the site of the service provider that would have an impact on financial expenses and bureaucratic severity factors that must be passed when accessing these basic services. Although the residential identities should be obtained automatically based on formal status as an Indonesian citizen, in practice the access of the poor villagers to basic services is achieved through a third party mediation role. The limitations of the service providers' responsiveness, accountability and institutional capacity to act proactively in solving the public problems are increasingly opening up the chance for "permanence" of facilitation of the state-citizen interaction by third parties.

Keywords: access, citizenship, mediator, service, space

  

Abstrak

Makalah ini bertujuan untuk membahas persimpangan dinamis antara hambatan spasial dan kecenderungan pemanfaatan "mediated citizenhip" oleh warga desa dalam mengakses layanan publik. Penting untuk memetakan bagaimana masyarakat desa berinteraksi dengan pemberi layanan otoritatif di tingkat pemerintah daerah, yang tidak dilakukan secara langsung, melainkan melalui mediasi pihak ketiga, yaitu LSM lokal yang melaksanakan program di desanya. Berdasarkan konteks Desa Oi Bura, kecenderungan pemanfaatan jasa mediator “LAKPESDAM PCNU Kabupaten Bima” dalam mengakses pelayanan publik (khususnya identitas permukiman) mulai terbentuk karena dipicu oleh pertimbangan masyarakat miskin terhadap tata ruang. hamparan wilayah desanya dengan lokasi penyedia layanan yang tentunya berdampak pada pengeluaran keuangan dan faktor keparahan birokrasi yang harus dilalui saat mengakses layanan dasar tersebut. Meskipun identitas kependudukan seharusnya diperoleh secara otomatis berdasarkan status formal sebagai warga negara Indonesia, pada praktiknya akses masyarakat miskin terhadap layanan dasar dicapai melalui peran mediasi pihak ketiga. Keterbatasan daya tanggap, akuntabilitas, dan kapasitas kelembagaan penyedia layanan untuk bertindak proaktif dalam menyelesaikan masalah publik semakin membuka peluang untuk "kelanggengan" fasilitasi interaksi negara-warga oleh pihak ketiga.

Kata kunci: akses, citizenship, mediator, layanan, ruang.


Keywords


access, citizenship, mediator, service, space

Full Text:

PDF (62-73)

References


Andersen, G. J. & Hoff. J. (2001). Democracy and Citizenship in Scandinavia. New York: Palgrave.

Berenschot, W. (2015). Mediated Citizenship and Indonesia’s Postcolonial State. Working Paper. Presented at the International Conference ‘From Clients to Citizens? Citizenship in Democratising Indonesia’ in Yogyakarta on 8-10 December 2016 which Organised by Royal Netherlands Institute for Southeast Asian and Caribbean Studies (KITLV) and Universitas Gadjah Mada.

Berenschot, W., Hanani, R. & Sambodho, P. (2018). Brokers and Citizenship: Access to Health Care in Indonesia. Citizenship Studies, 22(2). doi:10.1080/13621025.2018.1445493.

Berenschot, W. & van Klinken, G. (2018). Informality and Citizenship: The Everyday State in Indonesia. Citizenship Studies, 22(2), 95-111, DOI: 10.1080/13621025.2018.1445494.

Creswell, J. W. (2007). Qualitative Inquiry and Research Design: Choosing Among Five Approaches. Second Edition. Thousand Oaks: Sage Publications.

Hiariej, E. et. al. (2016). Sejarah Politik Kewargaan di Indonesia: Politik Pengakuan, Politik Redistribusi Kesejahteraan dan Politik Representasi. Yogyakarta: Polgov DPP UGM.

Hidayat, R. (2018). Segregasi Residensial dan Intersubyektivitas Kewarganegaraan Masyarakat Desa Oi Bura Kecamatan Tambora Kabupaten Bima. Journal of Governance, 3(1), 80-100.

Holston, J. (2008). Insurgent Citizenship: Disjunctions of Democracy and Modernity in Brazil. Princeton, NJ: Princeton University Press.

von Lieres, B. & Piper, L. (eds.). (2014). Mediated Citizenship: The Informal Politics of Speaking for Citizens in the Global South. New York: Palgrave Macmillan.

Lund, C. (2011). Property and Citizenship: Conceptually Connecting Land Rights and Belonging in Africa. Africa Spectrum, 46(3), 71-75.

Sambodho, P. (2016). Menyindir the State: Everyday Citizenship Claims in a West Java Village. Working Paper. Presented at the International Conference ‘From Clients to Citizens? Citizenship in Democratising Indonesia’ in Yogyakarta on 8-10 December 2016 which Organised by Royal Netherlands Institute for Southeast Asian and Caribbean Studies (KITLV) and Universitas Gadjah Mada.

Sommers, M. R. (2008). Genealogies of Citizenship: Markets, Statelessness, and the Right to Have Rights. Cambridge: Cambridge University Press.

Speer, J. (2012). Participatory Governance Reform: A Good Strategy for Increasing Government Responsive-ness and Improving Public Service? World Development, 40(12), 2379-2398.

Stokke, K. & Hiariej, E. (eds.). (2017). Politics of Citizenship in Indonesia. Jakarta: Yayasan Pustaka Obor Indonesia, in collaboration with Polgov Fisipol UGM and the University of Oslo.

Tilly, C. (2000). Processes and Mechanisms of Democratization. Sociological Theory, 18(1), 1-16.




DOI: https://doi.org/10.37950/ijd.v3i1.82

Refbacks

  • There are currently no refbacks.


 

 

View my State

 

International Journal of Demos (IJD) is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.